For Orders Processed Through Farmhouse Essentials
If for any reason you're not happy with your purchase, please tell us immediately. We offer a full money-back guarantee for all online purchases.
It's ok if you changed your mind. These things happen. If the product is faulty, we will refund your money or send you a new item – your choice.
If you purchased the wrong size or we sent the wrong item, we'll swap it over no questions asked.
To start the process, please send us an email with the following information to email@example.com:
- Your name
- Order number
- The issue (faulty product, wrong size)
- What you'd like (exchange or refund)
You have 30 days from the date of purchase to issue the return request form. after 30 days from the date of your initial purchase, you will not be eligible to exchange or refund your item.
For Orders Processed Through Amazon.com
Most Amazon.com orders offer a 30 day money back guarantee. You can contact Amazon customer support by going to Amazon.com > Orders > Contact Support on the desired order.
If you have any questions, please don't hesitate to email us.